Cancellation & Refund Policy
We understand travel plans can change. This policy explains how cancellations and refunds are handled for bookings made with Champ Tours & Travels.
Cancellations by the Traveller
Cancellation charges depend on how far in advance you cancel before your travel date, and on the cancellation policies of the specific hotels, ferries, or activity operators involved in your package. As a general guide:
- 30+ days before travel: minimal to no cancellation charge on the service fee (hotel/ferry-specific charges may still apply)
- 15–29 days before travel: partial cancellation charges apply
- Less than 15 days before travel: higher cancellation charges apply, as most Andaman ferry tickets and peak-season hotel bookings are largely non-refundable closer to the date
Exact applicable charges will be communicated at the time of booking confirmation, since they vary by season and by the specific hotels/ferries booked.
Cancellations or Changes by Us
In rare cases where we must cancel or significantly change a confirmed booking (for example, due to ferry cancellations, extreme weather, or circumstances beyond our control), we will offer either a suitable alternative or a refund of the amount not already utilized or committed to third-party operators.
Refund Processing
Approved refunds are processed back to the original mode of payment and may take 7–14 working days to reflect, depending on your bank.
No-Shows
Guests who do not show up for a confirmed hotel stay, ferry, or activity without prior cancellation will not be eligible for any refund for that portion of the itinerary.
Contact for Cancellations
To request a cancellation, please contact us as early as possible via phone, WhatsApp, or email so we can minimize charges wherever possible.